AI-enabled delivery · Tokyo, Japan · Remote

AI Consultant for product, engineering, and startup execution.

Senior Technical Program Manager using AI across the full SDLC: pre-planning, discovery, requirements, architecture, development, testing, release, operations, documentation, and post-development improvement. 15+ years across e-commerce, payments, finance, mobile, backend, and global delivery.

AI consulting profile

Practical AI use across development, delivery, and startup operations.

I research, build, and work daily with AI as a hands-on development partner and operational accelerator. My focus is not limited to code generation: I use AI to clarify ideas, shape product direction, write requirements, compare architecture options, speed up implementation, improve reviews, prepare releases, analyze incidents, create documentation, and identify repeatable workflows that can help a startup move faster.

AI exposure

AI across the SDLC, business functions, and daily systems.

This section is separate from my employment history. It describes how I use and evaluate AI as a practitioner, consultant, and builder.

Pre-planning and discovery

Use AI to explore problem spaces, identify stakeholders, draft discovery questions, compare product approaches, convert rough ideas into structured plans, and prepare decision-ready briefs.

Requirements and architecture

Use AI to turn business context into user stories, acceptance criteria, technical specs, architecture tradeoffs, risk lists, API outlines, data models, and rollout plans.

Development acceleration

Use AI in hands-on development for scaffolding, code review, refactoring, test design, debugging, documentation, UI iteration, and faster movement across unfamiliar codebases.

Testing, release, and operations

Use AI to generate test cases, inspect edge cases, prepare release notes, review operational risks, summarize incidents, and convert lessons learned into preventive actions.

Startup workflows beyond engineering

Apply AI to founder research, hiring workflows, customer support drafts, sales and marketing content, investor preparation, competitive research, process automation, and internal knowledge management.

Daily AI operating style

Use AI in everyday life and work as a thinking partner for research, writing, learning, planning, communication, decision support, and personal productivity.

AI for management

How I use AI as a Senior Technical Program Manager.

My AI usage is not only engineering-focused. I use it to improve the management layer around technical work: clarity, alignment, risk control, decision quality, and faster execution across product, program, and project responsibilities.

Program management

Cross-team clarity and executive-ready delivery control

  • Turn scattered updates into program status, risks, decisions, and next actions.
  • Compare roadmap options across teams, dependencies, milestones, and delivery risk.
  • Draft stakeholder updates, steering notes, escalation summaries, and leadership briefs.
  • Analyze incidents and recurring delivery friction to propose preventive process changes.
Project management

Planning, tracking, and risk management at execution speed

  • Break ambiguous goals into tasks, owners, timelines, acceptance checks, and QA gates.
  • Generate project plans, meeting agendas, RAID logs, test scopes, and release checklists.
  • Identify hidden assumptions, missing dependencies, edge cases, and schedule risk early.
  • Convert meeting notes into decisions, action items, follow-ups, and Jira-ready work.
Product management

Better discovery, prioritization, and customer-facing thinking

  • Explore user needs, market context, personas, jobs-to-be-done, and product hypotheses.
  • Draft PRDs, user stories, acceptance criteria, launch notes, and experiment plans.
  • Evaluate feature ideas by value, complexity, adoption friction, and operational cost.
  • Translate technical tradeoffs into business language for non-technical stakeholders.
Input: messy reality AI: structure, compare, draft, challenge TPM judgment: decide, align, execute Output: faster delivery with clearer risk

AI in SDLC

Where AI fits from idea to production.

01

Pre-plan

Market scan, problem framing, stakeholder map, assumptions, first project brief.

02

Define

User stories, acceptance criteria, edge cases, data needs, delivery milestones.

03

Design

Architecture options, API shape, UX flows, risk comparison, rollout strategy.

04

Build

Scaffolding, implementation, refactoring, code review, documentation.

05

Verify

Test cases, QA checklists, regression risks, release notes, incident prevention.

06

Operate

Metrics review, support drafts, incident summaries, learning loops, workflow automation.

Founder research Market, competitors, positioning
Go-to-market Sales copy, landing pages, outreach
Operations SOPs, hiring, support, automation
Knowledge Docs, decisions, onboarding, memory

AI technology map

Demand-weighted AI technologies I track and apply.

Star levels reflect current market demand signals: 5 is highest demand, 4 is strong demand, and 3 is important but more specialized or supporting.

Generative AI / LLMs

Prompting, model behavior, content generation, coding, reasoning workflows.

★★★★★

RAG and Vector Search

Grounding LLMs with documents, embeddings, retrieval quality, knowledge systems.

★★★★★

AI Agents and Tool Calling

Multi-step workflows, API/tool use, task execution, agentic product patterns.

★★★★★

AI Integration

Adding AI to existing products, workflows, internal tools, and startup operations.

★★★★★

MLOps / LLMOps

Deployment, monitoring, evaluation, versioning, cost, reliability, production discipline.

★★★★☆

AI Product Management

Use-case selection, feasibility, metrics, roadmap, risk, stakeholder alignment.

★★★★☆

Chatbots and Copilots

Support bots, internal copilots, workflow assistants, conversational UX.

★★★★☆

Data Engineering for AI

Data quality, pipelines, labeling, annotation, governance-ready datasets.

★★★★☆

Classical Machine Learning

Prediction, classification, ranking, experimentation, applied analytics.

★★★★☆

AI Governance and Security

Privacy, evaluation, guardrails, policy, data exposure, model risk management.

★★★★☆

Computer Vision

Image understanding, OCR, inspection, visual search, multimodal workflows.

★★★☆☆

Voice, Speech, and Multimodal AI

Speech-to-text, text-to-speech, meetings, assistants, mixed media workflows.

★★★☆☆

Consulting strengths

Where AI exposure connects with delivery experience.

AI-Assisted Software Development AI in SDLC Startup AI Workflows Prompted Research and Planning AI-Enhanced Documentation AI for Product Discovery Program Management Project Management Cross-functional Teams Agile Methodologies Requirement Gathering Risk Management Stakeholder Collaboration Process Improvement Global Deployments Software Development

Professional work history

Fast Retailing, Moneytree, Origami, and Rakuten.

This timeline reflects my formal employment history and domain background. The AI section above describes my current AI consulting exposure and working style.

Sep 2023 - Present

Senior Technical Program Manager, All Regions

Fast Retailing Group (Uniqlo, GU, PLST) · Tokyo, Japan

  • Currently leads multiple projects across diverse teams of 30+ microservices within the e-commerce department.
  • Manages global deployments and complex projects aligned with various teams.
  • Applies risk management and stakeholder engagement to support successful project execution.
  • Fosters collaboration between technical and non-technical teams to improve operational efficiency.
  • Supports feature flags across the organisation for over 40 PFs and global releases with 0 major issues.
Apr 2023 - Mar 2024

Uniqlo/GU Smartphone Apps Development Lead

Fast Retailing Group (Uniqlo, GU, PLST) · Tokyo, Japan

  • Led development of Uniqlo/GU smartphone apps across iOS and Android platforms.
  • Coordinated closely with stakeholders, product managers, PM, QA, and operation teams.
  • Served as the primary troubleshooting contact for the apps.
  • Worked with iOS and Android engineers and provided technical support when needed.
Apr 2022 - Mar 2023

Senior iOS Engineer, Uniqlo iOS Apps Japan and All Regions

Fast Retailing Group (Uniqlo, GU, PLST) · Tokyo, Japan

  • Developed and distributed iOS apps and functionality to Japan and other regions, including US and ASEAN.
  • Worked with stakeholders to convert ideas into user stories.
  • Communicated with the development team to create tangible products.
Jan 2020 - Mar 2022

Moneytree Professional Services iOS Projects

Moneytree K.K. · Tokyo, Japan

  • Led architecture and delivery of Mable, MUFG's financial asset management app.
  • Sustained a 4.5-star App Store rating since August 2020.
  • Gathered business requirements and worked with product teams to turn them into developer requirements.
  • Delivered a new version of the application in every sprint.
Jun 2017 - Dec 2019

Moneytree iOS App and MTLink iOS SDK

Moneytree K.K. · Tokyo, Japan

  • Worked on Apple Editors' Choice Moneytree iOS app.
  • Supported rapid adoption of latest technologies and biometric authentication.
  • Owned MTLink SDK delivery for Moneytree clients, including banks such as Mizuho and MUFG.
Sep 2015 - Jun 2017

Senior Mobile Engineer

Origami Inc. · Tokyo, Japan

  • Prototyped QR code payment in week 1, which became Origami Pay's primary payment technology.
  • 99%+ of users chose QR over manual input.
  • Worked on Japan's first mobile payment market app and Apple Editors' Choice product.
  • Prototyped Origami Beacon Pay and built shopping cart, A/B testing, and gradual rollouts.
Jan 2011 - Aug 2015

Mobile Engineer / Backend Engineer

Rakuten Group Inc. · Tokyo, Japan

  • Worked on Ichiba e-commerce apps, Gateway app, and Shashinkan Photo Services app.
  • Developed and managed internal libraries shared between iOS apps.
  • Managed Gerrit code review server for clean Git history.
  • Designed a centralized push notification system and developed Rakuten Photo Services backend and frontend systems.

Education and tools

IIT Delhi algorithms background with program, project, web, backend, and mobile tools.

Education

Master of Technology in Computer Applications, major in Algorithms, IIT Delhi, 2008 - 2010. Bachelor of Science and Technology, Computer Science & Engineering, IEC-CET Greater Noida, 2004 - 2008.

Program and project tools

Gantt Chart, Google tools, Microsoft tools, Apple tools, Sheets, Keynote, PowerPoint, Scrum, Agile, Waterfall, Jira, Confluence.

Web, backend, and APIs

JavaScript, JSON/XML, REST API, MySQL, PHP, Zend, Facebook Graph API, Perlbal, Cronjob, i18n, Apache, Git, SVN, Bitbucket, Github.

iOS and mobile

Objective-C, Swift, RxSwift, RxCocoa, SpriteKit, CocoaPod, CoreData, UIKit, iBeacon, Bluetooth Low Energy, UI/UX, XCTest, Xcode, VIPER, MVVM.

Debugging and delivery

LLVM, LLDB, Firebug, Postman, Charles, Mogenerator, Framework, Library, HockeyApp, TestFlight, iTunes Connect.

Languages and patent

Japanese language - business level. Japan Patent - algorithm for automatic layout of photos in a photo book, granted by Japan Patent Office.

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Contact

Bhupendra Singh · Tokyo, Japan (Remote)